Frequently Asked Questions

Where can I buy my Christmas Tree from?

From the Elveden Courtyard carpark between the end of November, upto and including the 22nd December. If you are after a display tree (over 25ft) you will need to contact us much earlier in the year to avoid disappointment. Contact us at christmastrees@elveden.com or if you would prefer to speak to a member of staff please call us on 01842 890 423.

Are you COVID safe?

Yes... We’re taking every precaution to make choosing your Christmas Tree experience with us as safe as possible.

We’ll have hand sanitising stations upon entrance, we will be limiting the number of people entering to pick trees at any one time and a one way system will also be in place.

How many Christmas trees do you have in stock?

Every year we sell around 6,000 trees and so far we have never had a potential customer leave empty handed because we have run out of stock!

Do you deliver Christmas trees for the general public?

Yes. It is best to visit the Elveden Courtyard and select your tree. At the point of purchase you can opt to have the tree delivered to your house. This is an additional service and where you live will determine the delivery costs.

Are you accepting cash?

This year we have gone cashless, both ourselves and the Elveden Courtyard are taking CARD PAYMENTS ONLY.

We accept all major debit/credit cards, American Express and Apple Pay.

Do I need to wear a mask?

As the Christmas Trees are outside, wearing a mask is not compulsory however we are advising that you wear one for your own protection.

If you’re planning on visiting the Elveden Courtyard either before or after choosing your tree it is compulsory to wear a mask in the shops.